Legal
Privacy Policy
Last updated: November 2025
1. Information We Collect
We collect information you provide directly to us, including account information (name, email, password), workspace data, intake form responses, and call recordings and transcriptions.
2. How We Use Your Information
We use the information we collect to provide and improve our services, process transactions, send notifications and alerts, and communicate with you about your account.
3. Call Recording and Transcription
All calls handled by our AI agents are recorded and transcribed. This data is stored securely and used to provide you with call history, analytics, and quality assurance. You are responsible for informing callers that calls may be recorded as required by applicable law.
4. Data Sharing
We do not sell your personal information. We may share your information with service providers who assist us in operating our platform, and as required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data by contacting us.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your personal information. Contact us to exercise these rights.
8. Contact Us
If you have questions about this Privacy Policy, please contact us.