Legal

Terms of Service

Last updated: November 2025

1. Acceptance of Terms

By accessing or using the AI Call Center service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

AI Call Center provides AI-powered voice agents for handling incoming phone calls, collecting intake information, and routing alerts. The service includes phone number provisioning, call transcription, and analytics.

3. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to use the service only for lawful purposes.

4. Payment Terms

Subscription fees are billed monthly in advance. Additional usage beyond your plan's included minutes will be billed at the end of each billing cycle. All fees are non-refundable except as required by law.

5. Data Privacy

We collect and process data as described in our Privacy Policy. By using the service, you consent to such processing and warrant that all data provided by you is accurate.

6. Limitation of Liability

To the maximum extent permitted by law, AI Call Center shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes through the service or by email. Your continued use of the service after such changes constitutes acceptance.

8. Contact

If you have questions about these Terms of Service, please contact us.